Effective Date: April 15, 2025
East Coast Auto Haulers ("Company," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.eastcoastautohaulers.com, use our services, or interact with us in any way.
By using our services or accessing our website, you consent to the practices described in this Privacy Policy.
A. Personal Information
- Name
- Email address
- Phone number
- Pickup and delivery addresses
- Vehicle information
- Payment information (processed through secure third-party services)
B. Non-Personal Information
- Browser type
- IP address
- Device type
- Cookies and usage data (for analytics and site performance)
2. How We Use Your Information
We use your information to:
- Provide and manage your auto transport services
- Communicate with you about quotes, bookings, and support
- Improve our website and services
- Process payments securely
- Send marketing communications (with your consent)
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share it with:
- Trusted carriers and partners to fulfill your transport order
- Service providers (e.g., payment processors, CRMs, IT support)
- Government authorities if required by law
4. Data Security
We implement industry-standard measures to protect your data. While no system is 100% secure, we strive to keep your information safe using encryption, secure servers, and strict access controls.
5. Your Choices
- Access & Update: You can request access to or correction of your personal information.
- Opt-Out: You can opt out of marketing emails at any time using the unsubscribe link.
- Cookies: Most browsers allow you to control cookies through settings.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.